Shipping Policy

Mellow Pillow – Shipping Policy

At Mellow Pillow, we are committed to providing fast and affordable shipping options to enhance your shopping experience.

Shipping Options and Costs

1. Standard Delivery
   • Cost: FREE over order value of 75$ and 7.99$ for order value below 75$.
   • Delivery Time: 5–12 business days
2. Express Delivery
   • Cost: $12.99
   • Delivery Time: 1–3 business days

Delivery Information

• Dispatch Times: Orders are processed and dispatched within 1–2 business days after payment confirmation.
• Tracking Your Order: A tracking number will be emailed to you once your order is dispatched, so you can monitor its progress.

Important Notes

• We offer FREE Standard Delivery on orders above 75$ Australia-wide and a minimal charge of 7.99$ for order below 75$.
• Delivery times are estimates and may vary due to factors like public holidays, peak seasons, or unforeseen courier delays.
• If your order is delayed, please contact us at contact@coversncuddles.com.au for assistance.

Undeliverable Packages

If a package is returned due to an incorrect address or failed delivery attempts, we will contact you to arrange redelivery. Additional shipping charges may apply.

Enjoy the convenience of FREE Standard Delivery on every order over 75$, Australia-wide. Upgrade to Express Delivery for just $12.99 for faster delivery. If you have questions about shipping, contact us at support@mellowpillow.com.au.