Shipping policy

MellowPillow – Shipping Policy

At MellowPillow, we are committed to providing fast and affordable shipping options to enhance your shopping experience.

Shipping Options and Costs

Standard Delivery
- Cost: $7.99
- Delivery Time: 5–12 business days
- FREE on orders over $75.
Express Delivery
- Cost: $12.99
- Delivery Time: 1–3 business days

Delivery Information

Dispatch Times: Orders are processed and dispatched within 24 hours after payment confirmation.
Tracking Your Order: A tracking number will be emailed to you once your order is dispatched, so you can monitor its progress.

Important Notes

Delivery times are estimates and may vary due to factors like public holidays, peak seasons, or unforeseen courier delays.
If your order is delayed, please contact us at support@mellowpillow.com.au for assistance.

Undeliverable Packages

If a package is returned due to an incorrect address or failed delivery attempts, we will contact you to arrange redelivery. Additional shipping charges may apply.

Enjoy the convenience of FREE Standard Delivery on orders over $75. If you have questions about shipping, contact us at support@mellowpillow.com.au.

MellowPillow Team